Privacy Policy

A legal disclaimer

Welcome to Bro's Detailing ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, book a service, or subscribe to updates, we may collect:

Full name
Email address
Phone number
Vehicle information (make, model, year)
Service address (for mobile detailing)
Billing information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Schedule and provide detailing services.
Respond to inquiries and customer support requests.
Prepare estimates and invoices.
Process payments.
Send appointment confirmations and reminders.
Improve our website and customer experience.
Send promotional offers or updates (only if you choose to receive them).
Comply with legal obligations.

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience. You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment processors
Website hosting providers
Scheduling software
Email and SMS communication providers
Analytics services

These providers may access your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Opt out of marketing communications.
Request information about how your data is used.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us.